Stickied Incidents

Sunday 27th July 2025

User Dashboard and Shopping Cart Emerging Service Issue

Our server provider Linode is currently experiencing an issue affecting some of our main servers. So some of our servers may have intermittent downtime. They're checking this now. We will share additional updates as we have more information. We apologize for the inconvenience.

It seems Linode is back up again.

Linode is still down. You can see their status updates here:

https://status.linode.com/

Past Incidents

Thursday 2nd May 2019

No incidents reported

Wednesday 1st May 2019

No incidents reported

Tuesday 30th April 2019

No incidents reported

Monday 29th April 2019

No incidents reported

Sunday 28th April 2019

User Dashboard and Shopping Cart Database Servers Synchronization Issues

We experienced issues with some our database servers that weren't in sync which caused some of PayPal Adaptive recurring billings are charged multiple times. This issue has also caused Zaxaa Payment Notification (ZPN) services stopped working.

We've been able to fix the issue and are now working to refund the multiple charged recurring billings and resend ZPNs that were not sent. We are also still monitoring closely the database servers which have been fixed.

All database servers have been synced but we're still closely monitoring them.

Saturday 27th April 2019

No incidents reported

Friday 26th April 2019

No incidents reported