All systems are operational
Maintenance
Scheduled Server Maintenance

Please be informed that we will be performing scheduled server maintenance due to planned maintenance activities by our cloud service provider.

During this maintenance window, some services will be temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your understanding and patience. We will work to restore all services as soon as the maintenance is completed.

Thank you for your understanding.

Past Incidents

Tuesday 30th April 2019

No incidents reported

Monday 29th April 2019

No incidents reported

Sunday 28th April 2019

User Dashboard and Shopping Cart Database Servers Synchronization Issues

We experienced issues with some our database servers that weren't in sync which caused some of PayPal Adaptive recurring billings are charged multiple times. This issue has also caused Zaxaa Payment Notification (ZPN) services stopped working.

We've been able to fix the issue and are now working to refund the multiple charged recurring billings and resend ZPNs that were not sent. We are also still monitoring closely the database servers which have been fixed.

  • All database servers have been synced but we're still closely monitoring them.

    • Saturday 27th April 2019

    No incidents reported

    Friday 26th April 2019

    No incidents reported

    Thursday 25th April 2019

    No incidents reported

    Wednesday 24th April 2019

    No incidents reported